Privacy Policy

Privacy Policy – Emelie Cosmetics

Effective Date: July 3, 2025
Website: www.emeliecosmetics.pk

1. Introduction

Welcome to Emelie Cosmetics. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase from us.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment details.

  • Order Information: Products purchased, order value, shipping method.

  • Device Information: IP address, browser type, time zone, and cookies.

  • Browsing Behavior: Pages viewed, time spent on the site, and referral source.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your order or inquiries

  • Improve our website experience and product offerings

  • Prevent fraud and secure transactions

  • Send promotional emails and updates (only if you opt in)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.

5. Third-Party Services

We may share your data with trusted third-party services such as:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., Easypaisa, JazzCash, Stripe)

  • Shipping providers (e.g., Leopard Courier, TCS)

  • Analytics tools (e.g., Google Analytics)

These services help us operate and improve our website but are obligated to keep your data secure.

6. Data Retention

We retain your order information for our records unless and until you ask us to delete it. You can request data deletion by contacting us.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections or deletions

  • Withdraw consent for marketing communications

To exercise these rights, contact us at support@emeliecosmetics.pk.

8. Security

We take data security seriously and use SSL encryption and other protective measures to keep your personal information safe.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Emelie Cosmetics
📧 Email: support@emeliecosmetics.pk
🌐 Website: www.emeliecosmetics.pk